High-tech smart home security camera with 360-degree view and night vision for enhanced safety and surveillance.

Passenger Counter Solution

Hero-ME31-08 V5 + Hero-C60S0V33-1MR

The Howen Passenger Counter Solution is a complete AI-powered system designed to provide accurate, real-time passenger counting for buses, shuttles, and other commercial vehicles. By combining the Hero-C60S0V33-1MR ceiling-mounted camera with the Hero-ME31-08 V5 AI MDVR, the solution ensures reliable passenger flow monitoring for safer and more efficient fleet operations.

Market Challenges in Bus Operations

Given the frequent use of public transport by people, the challenges that commonly arise can be frustrating for both commuters and transport companies.

Driver-fraud-of-bus-ticket-

Driver Ticket Fraud

Manual ticketing often leads to unrecorded cash fares and revenue leakage. Automated passenger counting helps eliminate fraud and provides transparent ridership data.
Over-Load

Passenger Overloading

Overloaded buses create safety risks and discomfort for passengers. Real-time counting helps detect over-capacity situations and ensures compliance with safety standards.
Bus-route-schedule

Inefficient Route & Schedule Planning

Without accurate passenger data, it is difficult for fleet operators to optimize routes and schedules. Passenger flow analytics enable data-driven decision-making, improving service quality and operational efficiency.

How the Solution Works

The system consists of two key
devices working together.

1) Hero-C60S0V33-1MR Passenger Counting Camera

A 720P AHD indoor dome camera installed above the bus entrance to capture clear video of passengers boarding and alighting.

2) Hero-ME31-08 V5 AI MDVR

The central processing unit that runs the AI Passenger Counting System (PCS). It analyzes the camera’s video feed to detect and count passengers accurately.

What We Have?

Features & Benefits

The camera captures passenger movements, and the MDVR processes them in real time to generate accurate entry/exit counts.

Seamless Fleet Management Integration


Operators can monitor live counts, playback, alerts, and analytics through Howen VSS or existing FMS platforms.

Support for Multi-Door Buses



The system supports up to 3 cameras, making it suitable for buses with multiple entry and exit doors.

Reliable in Low-Light & Harsh Conditions

The C60S0V33 camera is equipped with IR illumination and 0.001 Lux sensitivity, allowing stable performance in dim or nighttime environments.

AHD VIDEO




Stable, high-quality AHD video output

High Passenger Counting Accuracy


The ME31-08 V5 uses advanced AI algorithms to detect and count passengers reliably at the vehicle entrance.

Real-Time Data Upload


With built-in 4G and Wi-Fi, passenger count data and event logs are uploaded instantly to the VSS platform.

Benefits for

Bus Fleet Operators

  • Prevents driver ticket fraud and protects revenue

  • Eliminates overloading by providing real-time passenger monitoring

  • Enables data-driven route and schedule optimization

  • Improves fleet efficiency and reduces operational costs

  • Enhances passenger safety and service transparency

  • Provides accurate, reliable ridership analytics for planning

Suitable for multiple buses

This solution is ideal for all types of passenger transport.