Howen MDT Empowers Saudi Arabia to Promote Its Cab Management
In 2022, a significant number of taxis in Saudi Arabia embraced Howen’s powerful smart taximeter solution, leading to notable improvements in taxi operation and management across the country.
The previous taxi operation mode in Saudi Arabia had encountered various issues, including drivers using taxis for personal purposes and not utilizing the meter while transporting passengers. These problems had resulted in a decline in the service quality of the taxi industry. To enhance operational efficiency and improve the overall user experience, Saudi Arabia’s Transport General Authority implemented new regulations that demanded strict adherence from taxi drivers and aimed to rectify the discipline within the local taxi industry.
Howen’s comprehensive smart taximeter solution proved instrumental in addressing these challenges. The solution incorporated Howen Mobile Data Terminal (MDT) hardware, equipped with customer taxi dispatch management software. It seamlessly integrated multiple functionalities such as pricing, positioning, communication, voice broadcast, dispatch screen, and navigation. Howen’s technical team tailored the MDT specifically for this project, and an external camera was connected to monitor driver behavior in real-time. This optimization of workflow significantly enhanced the passenger experience.
The smart taximeters were installed on the center console of each cab, saving space and facilitating driver operation. The versatility of the system effectively met the diverse needs of Saudi Arabia’s taxi companies. To date, thousands of taxis in Saudi Arabia have been equipped with Howen’s smart taximeter solution, standardizing the daily operational
processes for drivers and resolving customer concerns. Feedback from users has been highly positive, with excellent user experiences reported and notable improvements in taxi company management efficiency.
Overall, the deployment of Howen’s smart taximeter solution has played a pivotal role in elevating the performance and service quality of Saudi Arabia’s taxi industry, benefitting both drivers and passengers alike.
For more details of the solution, please feel free to contact the Howen team via email@example.com